Frequently Asked Questions
If you are having trouble accessing the Members Only area because you have forgotten your Username or Password, follow these steps.
1. Select "Forgot Password" from the Membership navigation item.
2. Fill in your email address and select ok
3. Click on "Email Username and Password"
4. An email will be sent to you immediately with your login and temporary password information
5. If you are unable to successfully login after following these steps, please contact ISTAT HQ.
The ISTAT Members-Only section of the Web site is open only to current members of the association. Your membership may have expired. Contact ISTAT HQ at 312.321.5169 to determine the status of your membership.
Under Members Only, select My Profile. Place your mouse over the ACTIONS tab. Select CHANGE PASSWORD from the dropdown menu. A new page will open type your new password in each of the boxes. Select OK.
You have likely received this error because you have landed on https:// instead of http://. Please make sure you are landing on http://www.istat.org. The security certificate is configured differently than it was on the old site so users don't land on an https:// page unless it is a payment portal. If you continue to get this error, please contact HQ.
ISTAT Membership Information
If you are able to log into the Members-Only section, you are still a member. Membership expires on 12/31 of each year and can be renewed anytime by clicking on "Renew Membership" under the "Members Only" top navigation. Enter login and password and click "Sign in" if directed to do so.
ISTAT’s Web site makes renewing your membership easy with just a couple of clicks of the mouse. Instead of having to remember to mail or fax your dues invoice, you are able to renew your ISTAT membership online instantly with VISA, MasterCard or American Express.
To renew your membership online:
If you have any questions, please contact ISTAT HQ at 312.321.5169.
ISTAT offers members a 30-day grace period following the expiration of their membership. If you are within this time frame, simply renew your membership.
If your membership has lapsed beyond 60 days, please contact ISTAT HQ at 312.321.5169.
If paying by check, please include your member ID and name and send payment to:
If paying by credit card, please send your payment to:
Online payments are processed immediately.
Renewals that are sent in to ISTAT Headquarters with either check or credit card must be processed manually and the process may take 7-10 business days.
Please contact ISTAT HQ to request a receipt.
Yes, there is a 30 day grace period for all members. If your membership is not renewed by the 30 day grace period date, you will lose all membership rights and access to the members' only portion of the ISTAT web site.
Members may express interest in serving on committees by emailing ISTAT HQ.
We do offer a corporate membership option. Please click here for more information.
Questions about membership should be directed to ISTAT Headquarters at 312.321.5169 or firstname.lastname@example.org.
ISTAT allows you to update your membership information online. Changes are reflected on the Web site immediately upon saving. This access to important data successfully bridges the communication gap. Here’s how to change/update your membership information online:
1. Go to www.istat.org
If you are an Individual Member, your ISTAT membership belongs to you. If you change employers, you maintain your individual membership at your new company provided you are still active in the industry. Just update your company information in your profile.
If you are a member of a Corporate Member, you will either need to be added to your new company's membership or purchase an Individual Membership for yourself.
Questions about membership should be directed to ISTAT Headquarters at 312.321.5169.
Select Events from the top navigation. You will find a complete list of upcoming events and links to more information.
The online ISTAT Member Directory is the most up-to-date directory, listing more than 3,000 ISTAT Members.
The Basic and Advanced Member Searches allow you to search for individual members of ISTAT, while the Company Search allows you to search through the many Corporate Member companies.
Only members have access to the Member Directory by logging in and clicking directly on the Member Directory navigation item.
Click here to find sponsorship opportunities for ISTAT events
If the website resources do not meet your needs, please contact us directly.