Navigating your ISTAT Member Account

As of November 2022, ISTAT has transitioned to a new membership system. On this page, find helpful instructions such as:

• Logging In (Username & Password)
• Editing your Member Profile
• Accessing Account Information (Purchase History & Payments)

Note: For membership renewal instructions, visit our Membership Renewal page

Logging In (Username & Password)

New Members:

If you are interested in joining ISTAT, click here and follow the steps to join.

Current Members:

Use these steps if you:

• are logging into ISTAT's new membership system for the first time.
• forgot your password.

1. You will need to reset your password by clicking here
2. Enter your email address associated with your ISTAT account
3. Click Reset My Password
4. The system will send you an email with a password reset link
5. Click the link in your email
6. Enter a new password, and click Change Password
7. The webpage will refresh, and you will be logged into your ISTAT account

Use these steps if you:

• know your current password but would like to change it.
• are currently logged into your account and would like to change your password.

1. If you are not already logged in, click here to log into your account
2. Click the round icon in the top right-hand corner of the screen and click Login
3. Click the round icon in the top right-hand corner of the screen and click Change My Password
4. Enter your current password
5. Enter your new password
6. Click Update

Editing your Member Profile

Adding a Profile Photo:

1. Log into your member account by clicking here, and click Login under the round profile icon at the top right-hand corner of the screen
2. Click the round icon in the top right-hand corner of the screen and click My Profile
3. Click the pencil icon next to the silhouette in your profile
4. Click Browse Photos, or drag and drop your desired profile photo into the box
5. Crop photo as needed and click Save

Editing Profile Information:

1. Log into your member account by clicking here, and click Login under the round profile icon at the top right-hand corner of the screen
2. Click the round icon in the top right-hand corner of the screen and click My Profile
3. Click the My Info tab
4. Click the pencil icon, and edit information as needed
5. Click Update

Editing Communication Preferences:

1. Log into your member account by clicking here, and click Login under the round profile icon at the top right-hand corner of the screen
2. Click the round icon in the top right-hand corner of the screen and click My Profile
3. Click the My Info tab
4. Scroll down to Communication Preferences
5. Select desired preferences

Account Information (Purchase History & Payments)

Paying Outstanding Balances:

1. Log into your member account by clicking here, and click Login under the round profile icon at the top right-hand corner of the screen
2. Click the round icon in the top right-hand corner of the screen and click My Profile
3. Click the My Account tab
4. Select the outstanding balance and click Pay
5. Follow steps to complete payment

Accessing Account History & Printing Invoices/Receipts:

1. Log into your member account by clicking here, and click Login under the round profile icon at the top right-hand corner of the screen
2. Click the round icon in the top right-hand corner of the screen and click My Profile
3. Click the My Account tab
4. Click View Account History
5. Click the Order ID of the purchase
6. Click Print to access and print your invoice/receipt

Editing your Saved Payment Method:

1. Log into your member account by clicking here, and click Login under the round profile icon at the top right-hand corner of the screen
2. Click the round icon in the top right-hand corner of the screen and click My Profile
3. Click the My Account tab
4. Click Saved Payment Options
5. Add or Edit your payment method